When considering IT services, companies need to consider how much in-house expertise is available to carry out all the needed monitoring, updating etc… There is a cost to maintaining your own systems and keeping up with the rapid changes in IT.
For us, having eWranglers provides assurance that our systems are up to date and secure without the cost of the software and backup systems. For instance, during a routine monitoring of our system eWranglers was able to remote on to our computers and disable three suspicious plugins, install security software and remove 10 threats, all of this was done without having to interrupt the employee whose computer was affected. eWranglers maintains offsite backups of our data which allows us to relax and know that in the case of some type of shut down, all of our data is protected and we will be up and running in a matter of hours. We store many different types of client information and data, the monitoring services that eWranglers provides allows us to feel confident that we won’t have a breach of data. It’s important to consider the cost of having to respond to this type of incident, not only in hard dollars and staff time, but in customer confidence.
Mary A. Martin, Director
Former Asset & Property Management